Job Responsibilities:

1. Oversee the operations of the entire department; lead the team in achieving the hotel’s market expansion and revenue goals.
2. Provide advice and support to the General Manager on hotel strategic plans and overall business objectives related to marketing and sales, helping to establish a strong brand image for the hotel.
3. Maintain the group’s standards, brand consistency, and the hotel’s image, while fostering strong communication with all sales and business units of the management company and regularly sharing updates on the hotel’s operational performance data.
4. Responsible for drafting the guest room operational plan, marketing and sales plan, advertising and promotion plan, and departmental budget plan.
5. Draft housing price policies and related measures, then submit them to the General Manager for approval.
6. Lead and inspire team members to implement various initiatives aimed at promoting and selling the hotel.
7. Represent the hotel by managing customer relationships, maintaining close communication with clients in both local and international markets, and promoting the hotel's offerings.
8. Responsible for training and performance evaluation of employees in this department.
9. Based on the weekly sales plan, submit a summary of sales visits to the General Manager, along with the monthly sales visit schedule.

Job Requirements:

1. Full-time college diploma or higher; at least 2 years of work experience in the same position.
2. Possesses a strong sense of career ambition, responsibility, and a pioneering spirit, along with excellent communication and coordination skills, as well as solid English proficiency.
3. Proficient in market development, public relations, business planning, VIP hospitality, and image promotion, among other areas.
4. Possesses the ability to independently organize project marketing efforts, along with strong skills in project planning and market analysis.

Job Responsibilities:

1. Responsible for the overall management and operations of the Housekeeping Department; assign tasks to supervisory staff and develop work plans.
2. Ensure that departmental costs and all expenses are effectively controlled.
3. Regularly inspect rooms, facilities, equipment, and all items according to the hotel's operational standards.
4. Develop the department's annual budget and ensure that operating expenses remain within the allocated budget.
5. Inspect the facilities and management of the Housekeeping Department, conduct spot checks, and enhance the overall quality and efficiency of our department's operations.
6. Organize and develop departmental work procedures and performance evaluations.
7. Oversee, guide, and coordinate all guestroom operations to deliver high-quality, standardized, procedural, and systematic services to guests.
8. Coordinate effectively with the Front Office Department to manage room availability, enhance guestroom utilization, and improve the quality of service provided to guests.
9. Coordinate effectively with the Engineering Department to ensure proper maintenance, upkeep, and management of guest room facilities and equipment.
10. Inspect the VIP rooms to ensure they meet the hotel's required standards.
11. Complete other tasks assigned by the General Manager.

Job Requirements:

1. Associate degree or equivalent educational qualification or higher.
2. Possess more than 5 years of experience in managing star-rated guest rooms.
3. Familiar with guest room department expertise, proficient in computer skills, and have either completed relevant training in hotel room management or obtained related professional certifications.
4. Master and become thoroughly familiar with guest room management, service procedures, and quality standards.
5. Possesses organizational and coordination skills, adaptability, business acumen, strong written communication abilities, and effective information management capabilities.

Job Responsibilities:

1. Oversee the daily management of the hotel's finance department, develop and refine financial policies and procedures, and ensure that financial operations are conducted in compliance with regulations while maintaining high efficiency.
2. Organize the preparation of the hotel’s annual budget and financial revenue-expense plan, oversee budget implementation, conduct regular financial analyses, and propose recommendations for improvement.
3. Responsible for hotel cost accounting and control, reviewing all expense expenditures, optimizing the cost structure, and enhancing operational efficiency.
4. Coordinate tax filing, auditing, and financial management tasks to ensure tax compliance and optimize the allocation of funds.
5. Regularly prepare financial statements and provide management with accurate financial data and business performance analysis reports.
6. Coordinate relationships with external entities such as banks, tax authorities, and auditors, and maintain strong external partnerships.
7. Supervise and guide subordinates in performing foundational tasks such as financial accounting, bookkeeping, and asset management.

Job Requirements:

1. Possess solid financial expertise and are well-versed in corporate accounting standards, tax laws, and relevant regulations.
2. Possesses strong capabilities in financial analysis, budget management, and cost control, and is able to independently complete financial planning.
3. Proficient in financial and office software, with strong data-processing and report-creation skills;
4. Possess excellent communication and coordination skills, enabling efficient engagement with both internal and external stakeholders.
5. Meticulous and detail-oriented in work, with a strong sense of responsibility, excellent stress management skills, and proven experience in team leadership.
6. Candidates with experience in financial management within the hotel industry will be given priority.

Job Responsibilities:

1. Oversee the daily operations and management of the Food & Beverage department, developing and implementing dining service standards and procedures to ensure service quality meets hotel benchmarks.
2. Oversee cost control within the food and beverage department, including ingredient procurement, inventory management, and workforce allocation, to optimize operational efficiency and enhance profit margins.
3. Plan and organize various dining promotion activities to boost restaurant sales and enhance customer satisfaction.
4. Regularly analyze market trends and competitor activities, adjusting business strategies to maintain a competitive edge.
5. Responsible for recruiting, training, evaluating, and managing the catering team personnel, fostering a highly efficient and professional service team.
6. Handle customer complaints and emergency situations, safeguard the hotel’s brand image, and ensure high levels of customer satisfaction.
7. Collaborate closely with other departments (such as Front Office, Rooms Division, Marketing, etc.) to ensure smooth overall operations.
8. Complete other tasks assigned by the leadership.

Job Requirements:

1. Must have more than 3 years of experience as a department manager in the food and beverage industry, with a strong familiarity for high-end hotel or chain restaurant operational models.
2. Excellent team management skills, capable of effectively motivating employees and enhancing team performance.
3. Possess strong market acumen and data analysis skills, enabling the development and execution of effective business strategies.
4. Strong communication and coordination skills, enabling effective management of customer relationships and seamless cross-departmental collaboration.
5. Possess a strong awareness of cost control and have a solid foundation in financial management, enabling you to effectively plan budgets and optimize resource allocation.
6. Strong sense of work responsibility, exceptional stress tolerance, and the ability to thrive under a high-intensity work pace.

Job Responsibilities:

1. Oversee all aspects of the hotel’s human resources and administrative operations, developing and implementing HR strategic plans that align seamlessly with the company’s growth strategy.
2. Responsible for the full spectrum of HR functions, including recruitment, training, performance management, compensation & benefits, and employee relations, while also optimizing HR processes.
3. Establish and improve the administrative management system, coordinating overall hotel administrative operations—including office environment, fixed assets, and logistical support, among other areas.
4. Coordinate and manage employee labor relations, proactively address labor risks, and maintain effective communication channels with employees.
5. Organize corporate culture-building activities to enhance employee cohesion and sense of belonging;
6. Coordinate with the Group Headquarters' HR and administrative departments to implement relevant policies and requirements.

Job Requirements:

1. Must have more than 3 years of experience as a manager in human resources or administrative departments; experience in the hospitality industry is preferred.
2. Familiar with labor law, the Labor Contract Law, and related HR policies and regulations;
3. Possess strong organizational and coordination skills, communication abilities, and team management capabilities;
4. Proficient in office software and human resources management systems;
5. Meticulous and efficient in work, highly responsible, and capable of handling moderate job-related stress;
6. Possess strong professional ethics and a keen sense of confidentiality.
 

Job Responsibilities:

1. Oversee the daily operations and management of the hotel front desk, ensuring that front-desk services are efficient and well-organized;
2. Develop and optimize front-desk workflows and service standards to enhance customer satisfaction;
3. Supervise front-desk staff on their service attitude, appearance, and business procedures, and conduct regular training sessions and performance evaluations.
4. Handle customer complaints and emergency situations, ensuring that issues are resolved promptly and effectively;
5. Coordinate communication and collaboration with other departments (such as Rooms, F&B, Sales, etc.), ensuring the smooth operation of the hotel as a whole;
6. Responsible for front desk shift scheduling, attendance management, and performance evaluation, as well as the efficient allocation of human resources.
7. Review front-office accounts and reports to ensure the accuracy and completeness of financial data;
8. Participate in hotel promotional activities and VIP hospitality services to enhance the hotel's brand image;
9. Familiar with the revenue management system.

Job Requirements:

1. Possesses a strong sense of service and excellent management skills, enabling efficient handling of various front-desk tasks;
2. Strong communication and coordination skills, capable of effectively managing customer relationships and team collaboration issues;
3. Familiar with hotel front desk operating systems and related business processes; candidates with relevant experience preferred.
4. Possess solid financial knowledge and can independently perform account reconciliation and prepare financial reports.
5. Strong stress tolerance and ability to adapt to shift work schedules;
6. Possesses excellent personal image and demeanor, speaks standard Mandarin, and demonstrates strong professional ethics.